Saturday, October 4, 2014
Conflict Resolution
I recently had a disagreement with my boss about the way I discipline some of my students. He thinks that I can be a little harder on them. Two strategies that I have learned to help me manage disagreements are to:
listen to what the other party says and give feedback telling them what I heard. This way I can ascertain if I understood the message the way they meant it.
to take the win win approach (Conflict Resolution Network, n.d.) in which sometimes both parties can have their needs met satisfactorily without having to necessarily compromise on anything. In this case I asked my boss if he could come in and teach my class for a day so I can see exactly what he would like me to do in certain situations. This way I can implement some of his strategies and we can talk over things that I might not feel comfortable employing in my class.
Reference:
Conflict Resolution Network. (n.d.). CR kit. Retrieved from http://www.crnhq.org/pages.php?pID=12#skill_3
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Karina,
ReplyDeleteAwesome!! I think your strategy is fabulous. It gives your boss an opportunity to live the situation and demonstrate how he would handle it. It's possible he hasn't been in the classroom teaching in a while, and most certainly probably does not know the children in your class as well as you do. This is a respectful way to bringing more open communication and information into the discussion. Very nice.
I think this a wonderful strategy. Getting your boss to take your class would be a great modelling for you to see as well as looking at your children and classroom from a different perspective.
ReplyDeleteWow! What did your boss say?
ReplyDeleteActive listening is my go to strategy when communicating both professionally and personally. Personally, I ask my husband what he heard me say, in other words I "make him active listening". It allows me to know what he is hearing, and if I don't think its correct I restate it.
As a supervisor, modeling is sometimes the best way to teach a new concept. I learn best that way too. Good for you to ask for help.